Facilities Technician

General Description

The Facilities Technician performs ongoing preventative maintenance and repair work on exhibits and physical plant systems, including but not limited to, mechanical, electrical, and other installed systems. Technician supports set up and teardown efforts for programs and special events and generally collaborates with Visitor Services, Operations, and Museum Experience staff to ensure that the facility maintains a high level of operational readiness and is prepared to deliver a high-quality guest experience to visitors. This position occasionally performs maintenance on an “on-call” basis. Technician maintains and monitors the cleanliness and appearance of the facility and follows all appropriate safety practices and procedures while on the job.

MAJOR JOB RESPONSIBILITIES

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned.

• Performs preventative maintenance and repair of exhibits, furniture, fixtures, equipment, and building systems. (Major repairs may be performed with or by 3rd party vendors under supervision of facilities staff)

• Completes daily, weekly and monthly checklists for maintenance procedures and maintains records of maintenance performed.

• Ensures the efficient and prompt handling of all department work orders and requests.

• Performs facility inspections and reports on conditions affecting operations.

• May operate a computer which controls and monitors mechanical equipment, exhibits, or utility systems.

• Responds to emergency maintenance requests during and after normal hours of operation to resolve immediate safety concerns and ensure operational readiness.

• Assists with the renovation/remodeling of the facility; repairs plaster and drywall, paints building structures.

• May obtain estimates for supplies and repair parts; orders parts as needed.

• Assists with the installation of traveling and internal exhibits.

• Technician supports set up and teardown efforts for programs and special events and generally collaborates with Visitor Services, Operations and Museum Experience staff to ensure that the facility maintains a high level of operational readiness and is prepared to deliver a high-quality guest experience to visitors.  Assists other departments as required.

• Cleans the building and grounds as needed for the purpose of delivering a high-quality guest experience, preventing damage and/or limiting liability exposure.

• Helps coordinate custodial staff, restocks custodial supplies, and offers custodial support as necessary.

• Performs general landscaping, weeding, watering, tree trimming, and snow removal as required.

• Interacts with guests by answering questions, supplying directions and providing exceptional guest service.

• Participates in and supports a productive and positive team environment with a focus on customer service.

• May perform care and maintenance of LSS systems and animal habitats after receiving proper on-the-job training.

• Maintains compliance to City, County, and State ordinances and codes.

• Responsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety. Assists in training colleagues in proper safety techniques. Notifies management about safety concerns.

• Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, ensuring equitable experiences, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members.

• Other duties as assigned.